KalabMD Skincare FAQs

Most orders ship within 1–2 business days and typically arrive in 3–5 business days. You'll receive a tracking number via email once your order ships.

We offer free standard shipping on all subscription orders and purchases over $75. For all other orders, a flat shipping rate will be calculated at checkout.

If your order hasn’t shipped yet, we can help modify or cancel it. Please email us at support@kalabmd.com as soon as possible with your order number.

Yes! Our formulas are dermatologist-developed and tested on sensitive skin types. If you have specific ingredient concerns, check our full ingredient list on each product page.

Absolutely. KalabMD is proudly cruelty-free and never tests on animals.

Our formulations are free of synthetic fragrances, parabens, sulfates, and phthalates.

You choose a 30 or 60-day delivery plan and receive your favorite products on a schedule that fits your routine—plus an exclusive discount and free shipping.

Yes. You can manage your subscription anytime via your account dashboard or by contacting us at support@kalabmd.com. No commitment, no hassle.

If you’re not satisfied, we offer returns within 30 days of delivery. Contact us at support@kalabmd.com with your order number, and we’ll guide you through the process.

We're so sorry! Please email a photo and your order number to support@kalabmd.com, and we’ll make it right.

Click the person icon in the upper right of our site or go to kalabmd.com/account to sign in or create an account.

You can reach us at support@kalabmd.com. We aim to respond within 1 business day.